What do I do if I submit my Gig by accident before I was finished?

Oops! You accidentally submitted a Gig before you had finished answering all the questions, uploading all your pictures, etc. Don’t panic! This happens. We’re all human. Simply send a message to the customer and to support with an explanation and politely request that they reopen the Gig for you to complete. See “What do I do if I get a message from a customer?” for a how-to on messaging.

When submitting your support ticket please include the following information.  

• Explanation of the situation (need a Gig reopened and have not heard from the customer)

• The First and Last Name provided in your Gigwalk profile

• The Email Address you use to login to the Gigwalk app

• Information about the Gig(s) in question: 

1. Gig title
2. Gig address/location
3. Relevant date info (when you submitted your Gig, in this case)