Oops! You accidentally submitted a Gig before you had finished answering all the questions, uploading all your pictures, etc. Don’t panic! This happens. We’re all human. Simply send a message to the customer and to support with an explanation and politely request that they reopen the Gig for you to complete. See “What do I do if I get a message from a customer?” for a how-to on messaging.
When submitting your support ticket please include the following information.
Explanation of the situation (need a Gig reopened and have not heard from the customer)
The First and Last Name provided in your Gigwalk profile
The Email Address you use to login to the Gigwalk app
Information about the Gig(s) in question:
- Gig title
- Gig address/location
- Relevant date info (when you submitted your Gig, in this case)