What do I do if I get a message from a customer?

Occasionally, a client will send you a message through the app asking for clarification about something or further information.

Respond promptly - this will help your reputation with the customer and possibly improve your chances of being selected for future Gigs.

To view and respond to messages:

1. Open the App and navigate to the Gig detail page for the Gig in question (or tap the notification in your Notifications Center).

2. Scroll to the bottom to view the message log and enter another comment.

3. Type your message and click “Send.”

IMPORTANT: Customers are unable to view email replies to the system’s automatic email notifications. Please only respond to their messages directly via the Gigwalk App. Any other means of communication will be unsuccessful, which may lead to your removal from the Gig.