Oh no! I’ve been removed from a Gig I had planned to do or had already completed. Why did this happen?
If the Gig is still available on the map, and you'd still like to complete it, you may re-apply for it (unless you received a message indicating that you should not do so).
Removal from a gig may happen for a variety of reasons. Consider the following:
- Were you unable to complete the Gig within the specified timeframe? If so, our system will automatically remove you when your deadline expires. It's best not to commit to Gigs unless you're sure you can complete them, but we understand that sometimes, life gets in the way. You can see the countdown timer inside the Gig Details screen. If you ever need to, you can withdraw yourself. See how here.
- Were you asked to update your work? If you were removed from the Gig after submitting your work, the client may have reopened the Gig and asked you to update your work. You are generally given at least 24 hours to finish the update and click "submit your work" again. If you do not do so, you are removed automatically when the timer runs out.
- Was there some discrepancy between the Gig instructions and the work you submitted? It's important to read the instructions thoroughly. If you did not follow the instructions, the client might have felt it wise to remove you and allow another Gigwalker to attempt the Gig. Being removed after having submitted a Gig is a factor in the calculation of your Gigwalk Performance Score.
- Did the client send a message with an explanation? You would have received an email notification containing the text of the message, and you may find more details there.
- It's possible that your removal had nothing to do with you. If that's the case, please know that if you never tapped "submit your work" on the Gig, then this removal will not have any impact on your Gigwalk Performance Score.
If you messaged the Client but did not receive a response, please understand that sending a message to the Client is not enough to hold your gig open for you. The system will still remove you when your countdown timer expires. Some additional information on Gig timers:
When you apply for a gig, you select one of three timeframe choices. A shorter timeframe does increase your chances of being selected. However, the timeframe you select when you apply determines the countdown timer that you will have on the gig. If you select 3 hours, then you only have 3 hours from the time you apply to the gig to drive to the location, complete the work, and click "submit your work". For example, if it's 8am and you won't be able to work the gig until 6pm, then you need to select a timeframe of at least 12 hours! Make sure the timeframe extends completely through all the time you will need to submit your work.