What should I do if my timer is running out and I need more time in order to complete my work?

First off, let's talk about how your timer is set: When you apply for a Gig, you select one of three timeframe choices telling the client how long it will take you to complete the work.  Choosing a shorter timeframe will increase your chances of being selected; however, it also determines the length of the countdown timer for the Gig. If you select 3 hours, then you only have 3 hours from the time you apply to the gig to drive to the location, complete the work, and click "submit your work". If today is Wednesday, and you're applying for a gig that you cannot complete until Saturday, you need to select a timeframe of at least 3 days! Make sure the timeframe extends completely through all the time you will need to submit your work.

In the past, if you needed an extension of time, we permitted you to request one and we would grant it if possible.  In order to provide quicker completion times for our clients, however, we are no longer offering extensions for most gigs.  If you cannot do a gig in time, simply let the time run out, and the system will automatically remove you so that someone else can complete the gig. When you are once again available to complete the gig, you can re-apply if the gig is still available.

DO NOT submit gigs that do not have any work completed, even if you have sent a note to the customer.  Submitting blank gigs will cause you to be removed from the gig and is sufficient reason for suspension from Gigwalk.  If you've completed SOME of the work, and you've been asked to make a correction but you need more time, it is permissible to submit the gig while asking for more time.  In that case, you can also submit a Support Request (Issue Type: question/problem about a specific gig) asking for an extension. 

Do not withdraw from the gig, expecting to be able to re-apply. Currently, the app will not allow you to re-apply after you withdraw from a gig. 

As always, if you submit a Support Request, please provide the following information:

1. First & last name

2. The email address you use to log in to the app

3. Information about the Gig(s) in question: 

1. Gig title

2. Gig address/location

3. Gig $$ payout amount

4. Relevant date info (when you applied, in this case)