Submit a request

Title of your request. Do not type your whole request in this box.

Please enter the details of your request. If reporting a bug, please include the error message as well as details about what you were trying to do when the error occurred.

Request priority

What is your Gigwalk login email address?

For example, you might say: "Android 3.63" - we also recommend updating to the latest version of the app before your submit this support ticket.

For example, you might say: "iPhone 5C" or "Samsung Galaxy S5"

For example, if you're using an iPhone, you might say "iOS 7.1.2".

What is the text of the Error Message you're seeing, if there is one?

What is the full Gig title?

Please provide the full address(es) for the Gig(s) in question.

Please provide the full text of the error message, if applicable.

The OS & Version of the device having issues. For example, on an iPad, the OS & Version might be: "iOS 7.1.2".

What is the full website address where you're experiencing the problem?

On what internet browser & browser version are you having the issue? For example, you might say: "Safari Version 7.1 (9537." or "Chrome Version 38.0.2125.122".

Enter which environment this issue is occurring on.

Please provide the name of your company, or write "Self" if you're wanting to list Gigs personally.

Enter step-by-step instructions that anybody could follow to reproduce this issue (including user login, where to click, and "Actual Result" vs "Expected Result").

Please select the type of device where the issue is occurring.

What do you believe is the Severity Level of this issue? Note: Severity 1 & 2 should always be reported via phone after submitting here, to ensure prompt response.

Please provide your full name

This field is mainly intended for use during regression testing, to be an indicator of whether a bug found in Partner is considered a regression item that will be a blocker to the next Production release.

Optionally, fill in your internal company reference number for this issue here.

Add file or drop files here